On a job yesterday, one of our team encountered a difficult glass door panel. He couldn’t remove the centre panel form the unit, after trying all the various ways it was decided that the two main screws which bolt into the door had lost their thread or were rusted and couldn’t be removed until a oven repair technician had a look at them. Our driver advised the customer to call up and get a repair man to fix it. Once done, we will come back and clean the inside of the door. The customer called up and explained as it was a rental property she would need to inform the landlord to rectify the matter. But all in all, was extremely pleased with the work we had already done on the oven. In her words “it’s ten times better than before” many thanks.